Hi Brandi,
When trying to read tags it is always important to know as much information about the tag you are trying to read as possible. There are tons of different kinds of tags out there, and many of them have different requirements to get the optimal read range.
To help with this, ask yourself the following questions:
1. Is it a on metal tag?
-On metal tags are designed to be used on metal objects. When not on metal objects, the read range of these type of tags can drop drastically. It is very important to know what type of tag you have, so you can tag the correct material of your item.
2. Does the tag require a specific orientation?
-Different tags are designed to receive the RFID waves in different ways. Orientation and Angle are key in getting good reads. Check your Tag's spec sheet to see how the tag should be placed on your item.
3. Environment
-What environment are you trying to scan this tag in? Is there a lot of metal in the room, metal can deflect RFID waves and cause problems when trying to read tags. Remember, the distance values on the spec sheets are in ideal situations. This usually means open air environments where there is no interference with the RFID wave signals. You may need to adjust your Setup to account for any environmental variables you have.
It is always a good idea to look back at the spec sheet for your tag. It should tell you any key information needed on getting the best read range.